Overview
Convert Word to Excel is designed to convert supported DOCX files into XLSX spreadsheets in your browser. The converter is available without an account, payment, or sign-up.
This policy explains what is processed for conversion, analytics, hosting, security, and optional feedback. It does not change your ownership of files or the content in them.
Who we are
Convert Word to Excel is the service name used for this website, including its translated pages at convertwordtoexcel.com.
The website currently does not publish a separate legal entity name or direct privacy email address. General questions can be submitted through the Contact Us page, but the current form does not collect contact details and cannot provide a personal reply.
Information we collect
The website does not ask for your name, email address, account credentials, payment information, or document content to use the converter.
If you submit optional feedback, the service receives the rating, optional message, feedback source, selected language, page path, and submission time. Do not include personal information, confidential information, sensitive information, or document content in a feedback message.
When the website and its providers deliver, secure, and measure the service, they may process technical information such as IP address, browser and device information, request and routing data, referrer information, timestamps, and security signals.
How we use information
We use technical information to deliver the website, protect it from abuse, troubleshoot failures, understand general usage, and improve the service.
We use analytics events to understand whether the converter is being used and whether its main steps work. We use optional feedback to identify problems and decide what to improve.
The legal basis for processing depends on the visitor's location, the specific processing, and the configuration of the service. Where applicable law requires consent for optional analytics or cookies, consent should be obtained before that processing begins.
We do not use analytics to inspect, store, or analyze the contents of your DOCX file or the cells in your converted XLSX file.
Document processing
When you select a supported DOCX file, Mammoth.js reads the file in your browser and ExcelJS builds the XLSX file on your device.
The DOCX file, its file name, its extracted text, and the converted XLSX file are not uploaded to our servers for conversion and are not stored in the feedback database.
The converter may create a temporary download in your browser. Your browser and device remain responsible for local copies, downloads, backups, and browser history.
Cookies and analytics
The production website loads Google Analytics 4. The standard Google tag can use first-party analytics cookies, including _ga and a cookie with a name such as _ga_<measurement-id>, to distinguish visits and sessions.
Google Analytics may process page views, page URL and referrer information, browser and device information, session statistics, approximate location, and pseudonymous identifiers. Google states that GA4 uses an IP address at collection time to estimate location and does not retain the IP address in Analytics data.
The custom converter events sent by this website are limited to: DOCX file selected; conversion started; conversion completed; conversion error with a general category; XLSX downloaded; and language changed. The event parameters are limited to general values such as the tool name, file type, error category, and two-letter language code.
We do not send document contents, file names, extracted text, spreadsheet data, feedback messages, names, or email addresses to Google Analytics.
Cloudflare may also provide Web Analytics or Insights and may process performance or usage information through its beacon and infrastructure services.
Feedback
Feedback is optional. If you submit it, the service stores the rating, optional message, source, locale, page path, and server-generated submission time in Cloudflare D1.
The feedback form does not ask for a name or email address. It is not a guaranteed anonymous channel because Cloudflare may process technical information associated with the request, such as an IP address.
The current implementation does not define an automatic deletion or anonymization period for feedback.
Third-party services
The website uses Mammoth.js and ExcelJS in the browser for conversion, Google Analytics 4 for analytics, and Cloudflare for hosting, network, security, database, and related analytics services.
These providers may process information under their own terms and privacy policies. The website does not authorize them to receive document contents for the local conversion process.
International processing
Google and Cloudflare operate infrastructure in multiple countries. Technical, analytics, and feedback information may therefore be processed outside the country where you live, subject to the providers' safeguards and applicable law.
Data retention
The website does not receive or store DOCX files or converted XLSX files for conversion, so we do not set a server retention period for those files.
Feedback is stored in Cloudflare D1. The current implementation does not define an automatic deletion or anonymization period.
Google Analytics and Cloudflare retain information according to their applicable settings, service configurations, and policies.
Security
Local processing reduces the exposure of document contents because conversion happens in your browser. Feedback submissions are validated before storage, and Cloudflare provides platform-level security for its services.
No website or internet transmission can be guaranteed completely secure. Do not submit information through feedback that you would not want stored or processed.
Children's privacy
The service is intended for a general audience and is not designed to knowingly collect personal information from children.
Children should not submit personal information, sensitive information, or document content through the feedback form.
Your privacy rights
Depending on applicable law, you may have rights to request access, correction, deletion, restriction, portability, or objection, and to complain to a data protection authority.
Because the service does not create user accounts and feedback does not ask for a contact identifier, we may be unable to locate a particular submission or verify that it belongs to you.
You can block or delete analytics cookies through your browser and use browser tools or extensions that restrict Google Analytics. Blocking analytics may reduce the accuracy of usage reports but does not prevent local conversion.
To exercise a right or ask a privacy question, use the Contact Us page. The current form does not collect contact details and may not support a personal response.
Changes to this policy
We may update this policy when the service, providers, data practices, or legal requirements change. The date at the top identifies when this version was last updated.
We will try to keep the description of our data practices consistent with the actual website and its configuration.
Contact us
Privacy questions can be submitted through the Contact Us page at convertwordtoexcel.com/contact/. The current form is intended for general questions and feedback, does not ask for your name or email address, and does not support personal replies.
If you need to make a rights request that requires a response, the service should publish a direct privacy contact before accepting such requests.